Privacy Policy
Conference Resources respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. It complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
We only collect information you actively provide through this website, plus standard technical data about your visit. Specifically:
- Brief form submissions. Your name, organisation, work email, phone (optional), preferred city, delegate count, preferred dates, event type and any brief notes you include.
- Quick brief search. The location, delegates, event type and dates fields on the home page — these are not transmitted anywhere until you choose to submit a full brief.
- Technical data. Your IP address, approximate location, browser and device type, the pages you view and the referring website. Handled by Cloudflare and Google Analytics in aggregate, anonymous form.
We do not knowingly collect personal information from children under 18.
2. How we use your information
- To respond to your brief and prepare a shortlist.
- To operate, maintain and improve the website.
- To maintain records of our commercial dealings for legal, probity and audit purposes.
- To contact you, if you have opted in, about follow-up services or relevant industry updates. You can opt out at any time.
We do not sell your personal information. We do not share it with third parties except as disclosed below.
3. Third-party services that handle your data
To run this website and our client service, we use the following third parties. Each has its own privacy policy and we rely on their representations of compliance:
- Cloudflare, Inc. — website hosting, DNS, content delivery and the Turnstile anti-abuse widget on the brief form. May process IP addresses and basic request metadata. Cloudflare Privacy Policy.
- Formspree, Inc. — receives and relays submissions from the brief form. Holds the content of submitted briefs on our behalf. Formspree Privacy Policy.
- Google LLC — Analytics (GA4). Collects aggregated, anonymous usage data about visits to this website, configured with IP anonymisation. Google Privacy Policy.
- Google LLC — Fonts. Delivers the web fonts used on the site. Google Privacy Policy.
- Enotia Australasia Pty Ltd — develops and maintains this website for Conference Resources. May have incidental access to submissions for troubleshooting. Bound by confidentiality. enotia.com.au.
Beyond the services above, we share brief details with shortlisted venues only to the extent needed to secure a quote — and only after you confirm you are happy for us to approach them.
4. Cookies and tracking
This website uses:
- Essential cookies set by Cloudflare for security and performance — these cannot be disabled without breaking the site.
- Google Analytics cookies for anonymous, aggregated usage statistics.
You can block cookies in your browser settings; the site's core functionality will still work.
5. Data security
All pages of this site are served over HTTPS (TLS). Brief form submissions are transmitted encrypted to Formspree and then relayed to us. We hold brief and client records in access-controlled systems and limit internal access to people who need it to do their job.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. No website or transmission is 100% secure; if a breach affects your information, we will notify you in line with the Notifiable Data Breaches scheme.
6. Data retention
We retain brief submissions and related correspondence for as long as the commercial relationship is active and for up to seven years afterwards to meet Australian record-keeping obligations. Anonymous analytics data is retained per the provider's default (Google Analytics: 14 months).
7. Your rights under the Australian Privacy Principles
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of information you consider inaccurate, out of date or misleading.
- Request deletion of your information, subject to our record-keeping obligations.
- Opt out of any non-essential contact from us at any time.
- Make a complaint about how we have handled your personal information.
To exercise any of these rights, call us on 02 9000 0000.
8. Complaints and escalation
If you are not satisfied with our response to a privacy concern, you can escalate to the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au · 1300 363 992.
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version is the one published on this website. Substantive changes will be flagged on this page for at least 30 days.